It’s the moment of truth: a longitudinal study of touchpoint influence on business-to-business relationships

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This is the accepted version of the article published by Emerald Publishing Limited in the Journal of Research in Interactive Marketing. The Version of Record is available at https://doi.org/10.1108/JRIM-07-2022-0227

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Cambra-Fierro, J., Patrício, L., Polo-Redondo, Y., & Trifu, A. (2025). It’s the moment of truth: A longitudinal study of touchpoint influence on business-to-business relationships. Journal of Research in Interactive Marketing, 19(4), 503–526.

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